Privacy Policy

1. Data Collection: We collect personal data such as contact details, conversational data, and images of your expense receipts, necessary for providing our financial assistance services. Currently, receipt images are stored in a public Google Cloud Storage bucket, accessible via secure links. All data is handled in accordance with Google's data handling practices and GDPR, ensuring data minimization and purpose limitation.

2. Use of Data: Your data, including receipt images, is used to provide and improve our services, troubleshoot issues, communicate about your account and updates, and enhance user experience. We do not sell your personal information.

3. Data Sharing: We share your information with third-party service providers, such as Google Cloud Storage, to assist in data storage, data analysis, and legal compliance. All third parties are obligated to protect your data in accordance with data protection laws.

4. Data Security: We employ encryption, access controls, and regular audits, aligning with industry standards and Google's recommendations. Currently, receipt images are stored in a public Google Cloud Storage bucket, but we are exploring more secure storage solutions to better protect your data. We will notify you and the appropriate authorities in the event of a data breach.

5. Compliance with Google's Data Handling Practices: Our services comply with Google's User Data Policy, particularly regarding the limited use of data. We ensure that all Google API interactions adhere to Google’s stringent requirements.

6. Compliance with Google's Limited Use Requirements: We utilize Google APIs to enhance our app's functionalities. Our use of information received from Google APIs adheres strictly to the Google API Services User Data Policy, accessible here. We only use this data for the specific services it was intended for and do not transfer this data to others unless it is necessary, directly related to the functionality of the services, or is legally required.

7. Data Sharing with AI Models: We explicitly disclose that your conversational data is shared with OpenAI's AI models to enhance service functionality. Separate consent is obtained for this sharing, distinct from other data consents.

8. Your Rights: You have the right to access, correct, or request deletion of your personal data, including receipt images. Please contact us at info@paia.chat for these requests. We comply with GDPR requirements and will process your request in accordance with applicable laws.

9. Changes to Our Privacy Policy: We may update this policy periodically to reflect changes in our practices, technologies, or legal requirements. We will inform you of any significant changes via email or through our app. Your continued use of our services after any changes indicates your acceptance of the updated policy.

10. Contact Us: For any questions or concerns about our privacy practices, please contact us at: info@paia.chat