1. Data Collection: We collect personal data such as contact details, images, files, necessary for providing our services.
2. Use of Data: Your data is used to provide and improve our services, troubleshoot issues, communicate about your account and updates, and enhance user experience. We do not sell your personal information.
3. Data Sharing: We share your information with third-party service providers, such as secure, private Google Cloud Storage, to assist in data storage, data analysis, and legal compliance. All third parties are obligated to protect your data in accordance with data protection laws.
4. Data Security: We employ encryption, access controls, and regular audits, aligning with industry standards. We will notify you and the appropriate authorities in the event of a data breach.
5. Data Sharing with AI Models: Your conversational data is shared with OpenAI's AI models to enable service functionality. This data is not used to train their models.
6. Your Rights: You have the right to access, correct, or request deletion of your personal data. Please contact us at info@paia.chat for these requests. We comply with GDPR requirements and will process your request in accordance with applicable laws.
7. Changes to Our Privacy Policy: We may update this policy periodically to reflect changes in our practices, technologies, or legal requirements. We will inform you of any significant changes via email or through our app. Your continued use of our services after any changes indicates your acceptance of the updated policy.
8. Contact Us: For any questions or concerns about our privacy practices, please contact us at: info@paia.chat